Refund Policy

Donations made to The Shabaka directly support our multilingual, independent journalism and help us continue publishing free, open-access reporting. As a reader-supported platform, all contributions are treated as voluntary support rather than payments for products or services. For this reason, all donations are strictly non-refundable once a transaction is completed. We encourage supporters to review their contribution details carefully before submitting.

If a transaction error occurs due to technical issues, duplicate charges, or incorrect amounts, readers may contact us with proof of the issue for review. While we cannot guarantee refunds for voluntary contributions, we will assist in resolving genuine payment errors in coordination with our payment processor. By donating to The Shabaka, you acknowledge that contributions are voluntary, non-refundable, and used solely to sustain our editorial work, multilingual operations, and platform development.